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Medtronic ENT HELIX™ Surgical Burs and System Warranty
To: Hospital Materials Management & Operating Room Supervisor
From: Medtronic ENT Surgical Products, Inc.
RE: Medtronic ENT HELIX™ Surgical Burs and System Warranty
The HELIX Bur System is one of the most comprehensive selection of universal rotary system accessories available. All HELIX burs are designed to provide compatibility with the most popular drill systems at an affordable price. A complete selection includes stainless steel, carbide, coarse diamond, side cutting, reaming, wire-passing and dermabrader burs.
In extensive testing and actual clinical use, we have found the HELIX burs to be compatible with the manufacturers drill equipment identified on the HELIX label for the specific manufacturers equipment. All HELIX burs are marketed under regulatory guidelines for drill bur products.
If you are faced with any manufacturer of drill equipment not accepting or honoring their warranty due to the use of the compatible HELIX bur, we feel that they are not abiding by their legal obligations to the owner of the equipment. Medtronic ENT will be responsible for any verified damage specifically caused by the use of our compatible HELIX bur with your equipment, if the original drill equipment manufacturer fails to meet their obligation under their standard warranty policies. Our remedy for such a failure by the original equipment manufacturer will be to repair the subject drill equipment or replace the subject drill equipment with a comparable Medtronic ENT drill system, free of charge.
Agreed and Accepted:
Healthcare Facility Authorized Medtronic ENT Sales Representative
Medtronic ENT Surgical Products, Inc.
6743 Southpoint Drive N.
Jacksonville, FL 32216
904 / 296-9600 Dated: 2-5-98 QA/RA
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